Frequently Asked Questions
Everything you need to know about ordering, condition grading, and shipping.
What do the condition labels (NM, LP, MP) mean?
They describe how well-preserved a card is — Near Mint, Lightly Played, and Moderately Played, from best to more worn. See the full
Condition Guide for details on each grade.
Are your cards authentic?
Yes — every card is hand-checked against official card data before it's listed and again before it ships (printing quality, card stock, and known counterfeit tells). We don't sell reprints, proxies, or custom cards as genuine. If a card ever slips through, contact us and we'll replace or refund it — see our
Refund Policy.
How fast is shipping?
Orders are typically packed within 1–2 business days and ship from Gladstone, Queensland, Australia via Australia Post. Standard shipping is free on orders over $75 (otherwise a flat $10), and Express shipping is a flat $15. You'll get a tracking number by email once your order is on its way.
Do you ship internationally?
Not yet — right now we ship to addresses within Australia only. We're looking at international shipping down the track.
What's your return policy?
See the full
Refund Policy for the details on returns, damaged items, and mis-described cards.
What payment methods do you accept?
We accept all major credit and debit cards, plus Afterpay for orders between $1 and $4,000 — all handled securely through Stripe at checkout.
Can I sell or trade my cards to you?
Still have a question? Get in touch — we're happy to help.